User Data Deletion
Last updated: September 19, 2026 · Document version: 2026-09-19
OurTab.US provides a way for users to request deletion of account-linked data. This page explains how we can help, how to contact support for general issues, and how to submit a dedicated account deletion request.
How we can help
- Pro & billing — Questions about plans, Stripe checkout, App Store or Google Play subscriptions, receipts, or managing billing.
- Sign-in & account — Help with Google, Apple, Facebook, or email sign-in, Pro SMS two-step verification, or signing out across devices.
- Households & invites — Inviting members, roles, or access to a household.
- Bank linking & Apple Card — Guidance on linking or disconnecting Plaid accounts or Apple Card (FinanceKit on iOS) when your plan includes those features.
- Receipt scan & notifications — Camera receipt scan or push-notification preferences.
- Bugs & feedback — Reports of errors or ideas to improve the product.
For anything in that list, open a ticket on our Support page while signed in. You will receive a ticket ID after you submit.
Request account deletion
Use the form below only to request removal of your OurTab account and associated data. We create a ticket titled [Account deletion], include your reason, and attach an automatic snapshot of your account (sign-in email, household IDs, billing flags) so our team can verify and process the request.
Sign in to the app first, then return to this page to submit a deletion request.
What data is deleted
When a valid request is processed, we delete account-associated data from systems we operate, including:
- Your user profile and authentication account
- Household membership and member profile data linked to your account
- Expense, recurring, House Ledger, and House info records when you are the sole household member (if other members remain, shared household records stay with the household and your membership is removed)
- Linked bank connections (we disconnect Plaid items we operate) and personal ledger transactions, including Apple Card rows synced from a device
- Device push tokens and notification preferences
- Receipt-scan quota counters
If you are the only member of a household, we also delete that household’s billing summary on our systems. Shared households keep their ledger for remaining members.
What may be retained
- Limited technical records for security, fraud prevention, legal compliance, or backup processing windows, as allowed by law
- Support tickets and attached images, which we may keep for audit after the account is closed
- Records held by payment processors (Stripe customer objects may remain; we attempt to cancel a Stripe subscription when you were the purchaser)
App Store and Google Play subscriptions are not canceled by account deletion. Cancel those in your Apple ID or Google Play subscription settings if you no longer want to be billed. Disconnecting Apple Card permission in iOS Settings is also under your control on the device.
Timing
We aim to process verified deletion requests within a reasonable time. If additional verification is needed, we may contact you before deletion is completed.
Cannot use the app?
Contact Uber Website Solutions LLC (OurTab.US is a trade name of Uber Website Solutions LLC) and include the email address you use to sign in and, if known, your household ID.
Related policies
See our Privacy Policy and Terms of Service for broader details on data handling and service use.
If you submitted this URL to a platform (for example, Facebook App Review), this page serves as the user data deletion instruction endpoint for OurTab.US.